Terms and Conditions

Effective Date: 01/01/2025

Welcome to our online store! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. Please read these Terms carefully before using our website or placing an order.

By using our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or place an order.

1. Acceptance of Terms

By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms, including our Privacy Policy. These Terms may be updated from time to time, and the updated version will be posted on our website. It is your responsibility to review these Terms periodically.

2. Products and Services

We offer a wide range of products for sale on our website. We strive to provide accurate descriptions and images of our products, but we do not guarantee that the descriptions, images, or other content on the website are error-free. Product availability may vary, and we reserve the right to limit quantities or discontinue products at any time.

3. Order Process

To place an order, you must be at least 18 years old and have a valid form of payment. When you submit an order, you are making an offer to purchase the products you selected. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Once your order is placed, you will receive an order confirmation email. This email does not constitute an acceptance of your order. A separate email will be sent once your order has been shipped.

4. Pricing and Payment

All prices are listed in USD and are subject to change without notice. Prices may not include taxes, shipping, or handling fees, which will be added during the checkout process. You agree to pay all charges associated with your order, including applicable taxes, shipping fees, and other charges.

We accept various payment methods, including credit and debit cards. You must provide valid and accurate payment information to complete your order. By submitting your payment information, you authorize us to charge the total amount of your order to the provided payment method.

5. Shipping and Delivery

We ship products worldwide. Shipping costs and delivery times vary depending on your location. Estimated delivery times are provided during the checkout process, but we cannot guarantee specific delivery dates. You are responsible for providing accurate shipping information. Any delays due to incorrect or incomplete addresses are your responsibility.

Please note that customs duties, taxes, and other import fees may be applicable depending on your location. You are responsible for paying any such charges.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your product, you may return it within 30 days of receipt, subject to our return policy. Products must be unused, in their original condition, and in their original packaging to be eligible for a return.

If your product is defective or damaged upon arrival, please contact us immediately, and we will arrange a return or replacement.

Refunds will be issued to the original payment method once the returned product has been received and inspected. Please note that shipping charges are non-refundable.

7. Customer Account

To place an order on our website, you may not be required to create an account. You agree to provide accurate, complete, and up-to-date information when creating your account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must notify us immediately.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and trademarks, is owned by or licensed to us and is protected by intellectual property laws. You may not use any of our intellectual property without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the products purchased. Our total liability for any claim related to your order or the use of our website is limited to the amount you paid for the products in question.

10. Indemnification

You agree to indemnify and hold harmless Eight Ecom Limited, its officers, employees, agents, and affiliates from any claim, loss, or liability arising out of your use of our website or violation of these Terms.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.